What should this manager Peter do?
John his direct report is doing work for someone
outside the department, and says he can't do the
work Peter is giving him.
John says "I've always done Amanda's urgent stuff."
What are the issues Peter needs to deal with?
What should he think about?
Who should he talk to first?
(Some ideas about this here)
(There are more situations to think about on the members pages.)
For ideas about this scenario, look here
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