Communication issues: what makes it work?

The main idea. Your communication will be effective :

* if you use appropriate language or language style,

* if you include just the right amount of information,

* if you take into account differences or disabilities such as hearing or visual impairment or speech difficulties.

 

Activities to improve your communication

1. Make a list of the most important things that you need to communicate in your new role, to the team and around the organisation.

2. Reflect on how your communication style may have let you down in the past, and how you have put that right.

3. Get some feedback from colleagues or friends about the way you communicate (especially when you're stressed.)

4. Write a list of the most important information you need to give and to get in the next three weeks.

5. Ask your team how they prefer to receive information and instructions. 6. Work out and write down your plan for communicating to the right people in the best possible way.

7. Add a sentence about how you'll know that you've been successful.

 

Use the ideas on the communication page to develop your plan. Monitor how you get on.

 

 

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